Cookie Policy

What are cookies?

Cookies are small files that websites send to the browser and that are stored on the user's device, which may be a personal computer, a mobile phone, a tablet, or any other device.

They are tools that play an essential role in providing numerous information society services. Among other things, they allow a website to store and retrieve information about a user's browsing habits or their device and, depending on the information obtained, they can be used to recognise the user and improve the service offered.

Why does QUIPU use cookies?

‍Quipu uses cookies that are strictly necessary and essential so that the user can browse the Website freely and more easily, use personalised options, offer a chat service and improve the user experience. These are used to help improve the service to the user by measuring the site's usage and performance in order to optimise and personalise it.

The website may contain third-party cookies (such as Facebook, Twitter, Linkedin or Google). Quipu does not control the cookies used by these external websites. For more information about social media cookies or other third-party websites, we recommend reviewing their own cookie policies.

Acceptance of the Cookie Policy

Quipu assumes that the user accepts the use of cookies. Nevertheless, it displays information about its Cookie Policy at the top of every page of the portal each time you log in so that you are aware of it.
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Given this information, you can carry out the following actions:

Accept cookies. This notice will not be shown again when accessing any page of the portal during this session.

Close. The notice is hidden on this page.

Change your settings. You can find out more about what cookies are, learn about Quipu's Cookie Policy and change your browser settings.

Cookies used on the website

The cookies used on the Website are as follows:

_quipu_session
We use this cookie to know which user is logged in, so we can show them the personalised application.
While the browser is open
Own

_ga, __utm*, _gid
These cookies are set by Google Analytics, a suite of Google services we use to learn how users access our website. You can disable this cookie by installing its own browser extension: https://tools.google.com/dlpage/gaoptout
2 years
Google Analytics

utm*0, _gaic*, first_visit_cookies_set
These cookies are set by Quipu to learn how users access our website and to optimise the user experience.
1 year
Own

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intercom-lou-*, intercom-id-*, intercom-session-*, product_store_identifier
These cookies are set by Intercom so we can communicate with our users and educate them about our product. We also use them to provide customer support.
Between 3 months and 2 years
Intercom

__stripe_mid, __stripe_sid
These cookies are set by Stripe, our provider responsible for processing our customers' payments in a secure and simple way. You can read more about this here: https://stripe.com/cookies-policy/legal
1 year
Stripe

__fbp
We use this Facebook cookie, which may include Facebook Impressions, Facebook Custom Audiences and Facebook Pixel, to track your use of the site and to target visitors on the Facebook advertising platform. You can read more about this here: https://www.facebook.com/policy/cookies/
Between 3 months and 2 years
Facebook

_gcl_au
We use the Google Ads tracking pixel to better understand how you interact with our website and to target visitors who use Google's advertising platform. You can disable this cookie by installing its own browser extension: https://tools.google.com/dlpage/gaoptout
Between 3 months and 2 years
Google

Linkedin Insight Tag
We use the LinkedIn tracking pixel to better understand how you interact with our website and to target visitors using LinkedIn's advertising platform. You can read more about it here: https://www.linkedin.com/legal/cookie-policy
180 days
Linkedin

How can I change my cookie settings?

Current legislation requires us to request the user's consent in order to manage cookies. Should the user decide not to authorise their use, Quipu would not store any cookies and only technical cookies would be used, since without them it is not possible to browse the Website. If you continue browsing the Website and do not deny authorisation, this activity will imply acceptance of their use.

Users can restrict, block or delete cookies from Quipu or any other website using their browser. The process differs in each browser, so below are the links for various browsers explaining how to make these changes:

Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10
Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Chrome: https://support.google.com/chrome/answer/95647?hl=es
Safari: http://www.apple.com/es/privacy/use-of-cookies/

If you make changes to your cookie settings, Quipu advises that it cannot guarantee the correct functioning of the various features of the Website.

How can I get more information?

At Quipu, we'll be happy to answer any query not covered in this policy about how we use cookies. In that case, any user can send us their questions to the following address: privacy@getquipu.com.